Guides

Operator or broker: who owns the aircraft?

Many private flight websites own no aircraft: they find one and resell it. Knowing whether you are talking to the operator or to an intermediary changes which aircraft you fly and who answers for your flight.

Updated

What an operator is

The operator is the company that operates the aircraft: they are in its fleet, it employs the pilots and crew, it handles maintenance and it is authorised by the aviation authority to fly commercial flights. It is the one that flies the aircraft and answers for the safety of every flight.

Flyzar is an operator: the aircraft you see on our website are ours, registered in Argentina, flown by our own crews and based in our hangar in San Fernando.

What a broker is

A broker is an intermediary: it has no aircraft or crews. It takes your request, looks for an operator with an available aircraft and resells you that flight with its margin. A good broker can be useful for very specific destinations or aircraft, but the flight is always operated by another company.

The problem arises when this is not clear: the website shows aircraft that are not its own, the quote does not say who operates the flight or the aircraft changes at the last minute.

What changes for you

With the operator you deal with the people who decide: those who have the aircraft, the crew and the maintenance schedule. Answers are faster and commitments are direct.

  • You know which aircraft you fly: model, registration, real photos and cabin layout.
  • A single party responsible, from quote to landing, with no intermediaries in between.
  • The safety certifications belong to the company that flies your aircraft, not to a third party.
  • If something changes, such as weather, a schedule or an extra passenger, it is handled directly by whoever operates the flight.

How to tell who you are dealing with

Before confirming a private flight, ask these questions. An operator answers them without hesitation.

  • Who operates the flight, and under which aviation authority certificate?
  • What is the aircraft's registration? Can I see it before flying?
  • Are the pilots employed by the company?
  • Are the safety certifications (such as ARGUS or BARS) in the name of whoever flies the aircraft?

Flyzar: an operator since 1990

Since 1990 we have flown our own fleet: jets from the Phenom 100 to the intercontinental Gulfstream, plus helicopters. Our own CAE-trained crews, our own hangar and FBOs in San Fernando and Punta del Este, and ARGUS Gold and BARS certifications on our own operation.

When you request a quote from us, we tell you which aircraft you will fly and you can see it on our website, with its registration, photos and cabin layout.

Frequently asked questions

Is Flyzar a broker?

No. Flyzar is an air operator with its own fleet: the aircraft, crews and hangar are ours. We have operated private flights since 1990.

Is booking with the operator more expensive?

Not necessarily. A broker adds its margin on top of the operator's price; when you book directly, there is no intermediary.

How do I know which aircraft I will get?

With an operator, the aircraft is in its fleet: it confirms it when quoting, with model and registration. On our website you can see every aircraft with photos and cabin layout.

Contact

Let's talk about your next flight.

Our operations team is available 24 hours a day, 365 days a year.

Brokers and operators: find us on Avinode